A chance to impress

You only have one chance to impress a guest with unique details that demonstrate the importance of his presence.
Imagen de portada para blog de enero de 2025 - Una oportunidad para impresionar.

First impressions matter.

A hotel only has one chance to impress, capture the guests’ attention, and generate positive sensations that enhance their experience.
Attention to detail is the key to creating a comfortable and quality setting to seduce the customer.

A hotel only has one chance to impress, capture guests’ attention, and generate positive sensations that enhance their experience. Attention to detail is the key to creating a comfortable, quality setting that will seduce customers.

Likewise, the room presentation defines the client’s perception from the first moment he/she enters. A well-made bed, impeccable sheets, and a bright bathroom with quality amenities are elements that reinforce the exclusivity for a memorable experience.

On the other hand, positive reviews are directly influenced by the first guest experience. Every detail plays a crucial role in building a reputation. PRODERPHARMACARE® gives you the keys to surprise your customers.

On the other hand, positive reviews are directly influenced by the first guest experience. Every detail plays a crucial role in building a reputation. PRODERPHARMACARE® gives you the keys to surprise your customers.

What does the guest value?

Guests actively rate their experience and share it through their network contacts. Therefore, a satisfactory and comfortable experience during the stay directly influences the perception of users and thus the choice of their stay based on these ratings. We detail the most appreciated aspects:

Guests actively rate their experience and share it through their network contacts.
Therefore, a satisfactory and comfortable
experience during the stay directly influences the perception of users and thus the choice of their stay based on these ratings. We detail the most appreciated aspects:

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  • Cleanliness, safety and maintenance (23%): A spotless environment is essential for a positive experience.
  • Room comfort (22%): Comfortable beds, adequate temperature and a pleasant atmosphere are essential.
  • Staff attentiveness (21%): Friendly and efficient treatment directly influences guest satisfaction.
  • Location (19%): Proximity to places of interest and accessibility are key factors.
  • Additional services (10%): Breakfast included, free Wi-Fi and gym improve the perception of the hotel.
  • Value for money (5%): A fair rate for the services offered reinforces customer loyalty.

The data comes from satisfaction surveys, review platforms, market research and consultancies.

Every detail counts.

Details are fundamental to creating a unique atmosphere that goes beyond the expected. Being conscious about taking care of every aspect of the experience transforms the ordinary into something memorable, making the guest feel valued. This personalised approach reinforces the perception of quality and builds customer loyalty.

Details are fundamental to creating a unique atmosphere that goes beyond the expected. Being conscious about taking care of every
aspect of the experience transforms the
ordinary into something memorable, making the guest feel valued. This personalised
approach reinforces the perception of quality and builds customer loyalty.

The emotional game.

Details in cosmetic products and bathroom amenities reflect the quality and care a hotel dedicates to the user’s experience. Small touches, such as high-end soaps or soft lotions, not only offer comfort but also enhance feeling of well-being. A well-appointed bathroom creates a sensory experience that goes beyond functional, elevating the perception of luxury and attention to detail. These products become part of the memorable stay, reinforcing the emotional bond between the guest and the hotel.

Details in cosmetic products and bathroom amenities reflect the quality and care a hotel
dedicated to the user’s experience.
Small touches, such as high-end soaps or soft lotions, not only offer comfort but also enhance the feeling of well-being. A well-appointed bathroom creates a sensory experience that goes beyond functional, elevating the perception of luxury and attention to detail. These products become part of the memorable stay, reinforcing the emotional bond between the guest and the hotel.

Amenities importance.

Hotel amenities are more than just products; they are part of the hotel’s identity and an establishment’s care extension and quality perception.

When guests find items such as soft towels or premium personal care and hygiene products, they perceive that they are special. These details enhance their comfort and make their stay more memorable, reflecting the hotel’s commitment to their well-being.

When guests find items such as soft towels or premium personal care and hygiene products, they perceive that they are special.
These details enhance their comfort and make their stay more memorable, reflecting the
hotel’s commitment to their well-being.

  • Enhanced comfort: Quality products ensure a more pleasant and comfortable bathing experience.
  • Luxury feeling: Premium amenities make guests feel special and valued.
  • Overall well-being: gentle, natural ingredients enhance the feeling of freshness and personal care.
  • Positive perception of the hotel: Small details, such as a good shampoo or shower gel, contribute to a more pleasant stay.
  • Increased satisfaction: a quality experience can motivate guests to return or recommend the hotel.
  • Customer loyalty: a quality experience can motivate guests to return or recommend the hotel.
  • Reinforcement of the brand image: high-end products reinforce the identity of a hotel oriented towards comfort and attention to detail.
  • Transform the quotidian into memorable.

    We have created an exclusive line of cosmetic products and bath supports that fuses minimalism and timelessness. Elegance coupled with carefully crafted formulas, offers a subtle and refined luxury experience, where quality and sophistication speak for themselves.

    PRODERPHARMACARE® transforms the everyday into an unforgettable experience.

    The PRODERPHARMACARE® Black Line offers an exclusive selection of high-quality cosmetics for personal care in hotel environments. This line includes products such as shower gel, shampoo, body emulsion and conditioner, all formulated with naturally derived ingredients such as collagen, allantoin, glycerin, aloe vera and urea, which provide skin and hair benefits. In addition, the Black Line is completed by the PGS® 350 Black support, an accessory with an elegant and versatile design that can hold one, two or three products, adapting to the needs of each customer and adding a touch of sophistication to the bathroom.

    The PRODERPHARMACARE® Black Line offers an exclusive selection of high-quality cosmetics for personal care in hotel environments. This line includes products such as shower gel, shampoo, body emulsion and conditioner, all formulated with naturally derived ingredients such as
    collagen, allantoin, glycerin, aloe vera and urea, which provide skin and hair benefits.
    In addition, the Black Line is completed by the PGS® 350 Black support, an accessory with an elegant and versatile design that can hold one, two or three products, adapting to the needs of each customer and adding a touch of
    sophistication to the bathroom.

    Discover the Black Line by PRODERPHARMACARE®

    ALL YOU NEED IS YOUR HANDS

    Do you want to know more about PRODERPHARMACARE® and its products?